Last updated: March 2025
OddDuck Syndicate LLC ("we", "us") operates the website odducksyndicate.com and related services. This policy describes how we collect, use and protect your information.
Information we collect
We may collect:
- Contact and identity data (name, email, address) when you contact us or use our services
- Payment-related data processed by our payment provider (see Stripe below)
- Technical data (IP address, browser type, device) and usage data (pages visited, actions) for analytics and security
- Cookies and similar technologies as described in our Cookie Policy
How we use your data
We use the information to:
- Provide and improve our software and services
- Process payments and fulfill orders
- Communicate with you and respond to inquiries
- Comply with legal obligations and protect our rights
- Analyze site usage (e.g. via Google Analytics, if enabled)
Stripe
Payments are processed by Stripe, Inc. When you pay, Stripe collects and processes payment data in accordance with its Privacy Policy. We do not store your full card details; we may receive and store limited transaction data (e.g. amount, date, last four digits) for accounting and support.
Sharing and disclosure
We do not sell your personal data. We may share data with service providers (hosting, payment, analytics) who act on our instructions and under agreements that protect your data. We may disclose data when required by law or to protect our rights and safety.
Security and retention
We use reasonable technical and organizational measures to protect your data. We retain data only as long as needed for the purposes above or as required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete or restrict use of your data, or to object to processing. To exercise these rights or ask questions, contact us at the email or address on our Contact page. For data processing agreements and processor-related requests in the context of a signed engagement, you may also write to security@odducksyndicate.com.
Changes
We may update this policy from time to time. The "Last updated" date at the top will change. Continued use of our site after changes constitutes acceptance of the updated policy.