OddDuck Syndicate
Challenge
A growing software company needed to replace fragmented billing scripts with a single multi-tenant product: subscription lifecycles, invoicing, revenue recognition hooks, and integration with a legacy ERP. Prior vendors had scoped the work narrowly and walked away when edge cases surfaced.
Solution
We designed a domain model around subscriptions, plans, proration rules, and tax hooks, with a clear API for the client’s product teams. Stripe handled payment rails; internal services owned entitlement and reporting. ERP sync was implemented as an idempotent pipeline with dead-letter handling and operator dashboards.
Delivery
Milestones covered core billing, self-service admin, ERP integration hardening, and production cutover with rollback paths. Documentation and runbooks were delivered for the client’s on-call rotation.
Outcome
The platform has run in production for multiple years with iterative feature additions. Finance and product share one system of record for revenue events, reducing manual reconciliation and support load.